AI Visual
MRO

Privacy Policy

Last updated: 1 April 2026

1. Introduction

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and safeguard your data when you interact with our website, products and services (the "Services").

By using our Services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

We may collect personal information that you voluntarily provide, including:

• Name
• Email address
• Contact details
• Information submitted through forms, support requests or other communications. We retain only names and email addresses; any other information is deleted.

2.2 Information Collected Automatically

When you use our Services, we may automatically collect:

• Device information (browser type, operating system and device identifiers)
• Log data (IP address, access times and pages viewed)
• Usage analytics

2.3 Information from Third Parties

We may receive information from:

• Authentication providers
• Analytics platforms
• Business partners

3. How We Use Your Information

We use your information to:

• Provide, maintain and improve our Services
• Personalise your experience
• Send updates, support messages and service notifications
• Enhance security and detect fraudulent activity
• Comply with legal obligations

4. Legal Basis for Processing

If you are located in the UK or EU, we process your data on one or more of the following legal bases:

• Performance of a contract
• Legitimate interests
• Consent
• Compliance with legal obligations

5. How We Share Your Information

We may share your information with:

• Service providers who support our operations
• Analytics and infrastructure partners
• Legal authorities, where required by law

We do not sell your personal information.

6. Data Retention

We retain personal information only for as long as necessary to:

• Provide our Services
• Meet legal, regulatory or contractual obligations

After this period, the data is securely deleted or anonymised.

7. Data Security

We implement technical and organisational measures to protect your information from unauthorised access, loss or misuse. However, no method of transmission or storage is completely secure.

8. Your Rights

Depending on your jurisdiction, your rights may include:

• Access to your data
• Correction of inaccurate information
• Deletion of your data
• Restriction of processing
• Data portability
• Withdrawal of consent

To exercise any of these rights, please contact us at julian.marinescu@outlook.com.

9. International Data Transfers

Your information may be processed in countries outside your jurisdiction. Where this occurs, we ensure that appropriate safeguards are in place to protect your data.

10. Children's Privacy

Our Services are not intended for individuals under the age of 16, and we do not knowingly collect data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

AI Visual MRO
www.aivisualmro.com
julian.marinescu@outlook.com